Policy Statement
After classes have begun, a student may experience an extenuating circumstance beyond their control that prohibits the student’s continued attendance at Montclair State University. In such a case, the student may be eligible to receive a tuition adjustment by filing a Tuition/Fee Appeal within Six Months from the last date of the semester in which they are appealing.
Montclair State University will review a Tuition/Fee Appeal request provided the student submits supporting documentation pertaining to the reason for appealing. Appeals that are incomplete or do not have substantial information for a legitimate appeal will be denied.
Appeal Process
All appeals are discussed with several offices within Montclair State University. Such offices are the Office of Student Accounts, Dean’s Office, Financial Aid, Registrar and other departments that are relevant to your particular appeal. Representatives from these respective offices will be contacted regarding information pertaining to your appeal as we deem appropriate.
Appeals are reviewed in the order in which they are received. Depending upon the complexity of the appeal and receipt of all supporting documentation, the processing time may vary from 8-10 weeks. This time cannot be expedited. Please be mindful of this if you are interested in registering for future terms or in need of a transcript and have a financial hold on your account.
When submitting your appeal include supporting paperwork. Be sure to attach all documentation such as letters from doctors, hospital statements, copies of incorrect or misleading university publication, etc. you feel may support your appeal. For example, a statement from an advisor is needed when a counseling error is the basis of the request.
All supporting documents must be submitted via FileHawk immediately after submitting your appeal request to prevent delays in reviewing your appeal.
If Montclair State University requires additional information from you, a request will be made to your Montclair State University email address.
All decisions are final.
Supporting Documentation
Please submit supporting documentation in reference to your appeal via FileHawk.
All files must be named as follows: LastName_FirstName_TypeOfSupportingDocumentation
Example: Doe_John_DoctorsNote
The FileHawk receipt ID to submit documentation is: tuitionfeeappeal.