Email Account Shutdown (Office 365)

Why this looks valid:

• Text message says it’s from the IT Service Desk
• A previous Office 365 email had gone out regarding account deactivation
• Text message points to an authentication code via Google

Why this is phishing?

• MSU will not text the campus community unless it is associated with emergency messages via Rave Mobile.
• The IT Service Desk will never request any Two-Factor Authentication (2FA) codes.
• Attacker is creating a sense of urgency by stating the individual will lose their email account.

Additional Notes:

• Do you think you’ve fallen for a scam? Did you share personal information? Downloaded malicious content? Please contact the IT Service Desk at 973-655-7971 option 1 or email itservicedesk@montclair.edu.
• Please send any malicious emails you have received to phishfiles@montclair.edu or by clicking the Knowbe4 Phish Alert Button (PAB).
• Always use the “hover over” technique to check web links before clicking! For more security tips please visit our Security Tips page.