Your NetID is on Hold

Why this looks valid:

• Email says it’s coming from MSU.
• Attacker utilizes legitimate information in some cases such as IT Service Desk phone number.
• Uses the correct MSU link in the body of the email.

Why this is phishing?

• Email is not coming from an official MSU email address.
• Subject(s) are vague and change:
  • NetID on Hold
  • Hold on your NetID
  • Your ID on Hold
  • Hold has been applied to your NetID
  • Your MSU ID on hold
• From is Montclair spelt with an uppercase i instead of L.
• False information: Some of the emails received had a different phone number.

Additional Notes:

• Do you think you’ve fallen for a scam? Did you share personal information? Downloaded malicious content? Please contact the IT Service Desk at 973-655-7971 option 1 or email itservicedesk@montclair.edu.
• Please send any malicious emails you have received to phishfiles@montclair.edu or by clicking the Knowbe4 Phish Alert Button (PAB).
• Always use the “hover over” technique to check web links before clicking! For more security tips please visit our Security Tips page.