Students taking online classes at Montclair State University may file a complaint as outlined in the University policies and procedures.
You may also contact the Vice President for Academic Affairs at:
Montclair State University
Office of the Provost
Susan A. Cole Hall room 346
1 Normal Ave.
Montclair, NJ 07043
If an issue cannot be resolved by Montclair State University, you may file a complaint with your State in compliance with federal Department of Education regulations.*
Complaints may also be reported to any accrediting agency which offers accreditation to the University, including:
Middle States Association of Colleges and Schools
3624 Market Street
Philadelphia, PA 19104-2680
215-662-5600
New Jersey Higher Education Commission
P.O. Box 542
Trenton, NJ 08625-0542
609-292-4310
*Montclair State University is not regulated in Texas under Chapter 132 of the Texas Education Code