As a Faculty or Staff member, you have the ability to print to networked printers or Sharp Multifunctional Devices that are located in your department. In an effort to provide the best support, Information Technology and your local academic technology units are standardized in printer models that are current and networkable to its managed print servers.
HP Printer Installation and Support
PaperCut
The University utilizes the Papercut application to manage networked printers and Sharp devices across campus. In Winter 2022, we enabled Print Deploy, which allows Papercut to handle all printer-related access and printer traffic, regardless of OS updates.
HP Printers
- Papercut Print Deploy Printer Installation Instructions (Mac/PC)
- Scanning using a Papercut Supported Device
Deleting a Printer
Please use the directions below to learn how to delete printers from your computer.
- Deleting a Printer on a Windows 10 Computer
- How to Delete a Printer on Windows 7
- How to Delete a Printer from a Macintosh
Buying an HP Printer
Montclair State University has standardized and supports HP products across campus, including Bloomfield College. Through our relationship with MRA International, we have standardized approved Hewlett-Packard (HP) printer configurations. Only devices purchased below will be supported and added to the network. In some Schools and/or Colleges, there are some exceptions for non-standard printer purchases. If you are purchasing a non-standard HP printer, please work directly with your local technology team before purchasing to ensure its support and ability to connect to the network.
To order, please request a quote by emailing at quotes@mrainternational.com. While we encourage using MRA, you can also order these same models directly from HP or another vendor but please ensure they have a 3-year warranty.
As of September 2023, the following HP models are approved for purchase: (all costs include a 3-year warranty)
Type of Printer |
Model |
Description |
Cost |
---|---|---|---|
B&W, Personal Printer | HP LaserJet Pro 4001dn | Print B&W (Monochrome) up to 42PPM; Up to 1200 x 1200 dpi, Recommended monthly page volume 750 to 4,000. Monthly Duty Cycle – Up to 80,000 pages. 9 x 5 x Next Business Day Warranty and Support. Click here for full technical specifications. |
$374 |
Color, Personal Printer | HP Color LaserJet Pro 4201dn | Print B&W (Monochrome) or Color up to 35PPM; Up to 600 x 600 dpi (B&W and Color); Up to 38,400 x 600 enhanced dpi (B&W), Recommended monthly page volume 750 to 4,000. Monthly Duty Cycle – Up to 50,000 pages. 9 x 5 x Next Business Day Warranty and Support. Click here for full tech specs. |
$516 |
B&W, Small Workgroup (5-15 users), Multifunctional Device (MFD) | HP LaserJet Pro MFP 4101fdn | Print, copy, scan, and fax up to 35PPM Black and White, Up to 1200 x 1200 dpi, Recommended monthly page volume 750 to 4,000. Monthly Duty Cycle – Up to 80,000 pages. 9 x 5 x Next Business Day Warranty and Support. Click here for full technical specifications. |
$507 |
Color, Small Workgroup (5-15 users), Multifunctional Device (MFD) | HP Color LaserJet Pro MFP 4301fdn | Print, copy, scan, and fax up to 35PPM Black and White and Color, Up to 600 x 600 dpi (B&W and Color); Up to 38,400 x 600 enhanced dpi (B&W), Recommended monthly page volume 750 to 4,000. Monthly Duty Cycle – Up to 50,000 pages. 9 x 5 x Next Business Day Warranty and Support. Click here for full technical specifications. |
$501 |
B&W Small to Medium Workgroup (10-30 users) | HP LaserJet Enterprise M611dn | Print B&W (Monochrome) up to 65PPM; Up to 1200 x 1200 dpi, Recommended monthly page volume 5,000 to 25,000. Monthly Duty Cycle – Up to 275,000 pages. 9 x 5 x Next Business Day Warranty and Support. Click here for full technical specifications. |
$1,581 |
Color, Small Workgroup (5-15 users) | HP Color LaserJet Enterprise M555dn | Print up to 40ppm B&W or Color, HP ImageREt 3600, Recommended monthly page volume 2,000 to 10,000, Monthly Duty Cycle – Up to 80,000 pages, 9 x 5 x Next Business Day Warranty and Support. Click here for full technical specifications. |
$707 |
Color, Small Workgroup | HP Color LaserJet Enterprise M751dn | Print up to 40ppm B&W or Color, Up to 1200 x 1200 dpi, Recommended monthly page volume 40,000, Monthly Duty Cycle – Up to 150,000 pages, 9 x 5 x Next Business Day Warranty and Support. Click here for full technical specifications. |
$2,322 |
B&W, Large Workgroup (25+ users) | HP LaserJet Enterprise M806dn | Print up to 50ppm Black and White, Up to 1200 x 1200 dpi, Recommended monthly page volume 10,000 to 50,000. Monthly Duty Cycle – Up to 300,000 pages. 9 x 5 x Next Business Day Warranty and Support. Click here for full technical specifications. |
$3,045 |
Key: PPM = Pages Per Minute; D = Duplex Printing, F=Fax, N=Network, B&W = Black and White
Please Note: Due to conflicts with wireless networks, we do not allow wireless printers on campus.
- Location:
- MRA International
- Phone:
- 732-222-0997
Sharp MFD Printer Installation and Support
As of January 2018, Montclair State University has entered into a contract for the leasing of 115 Multi-functional Devices (MFD).
In order to access your Sharp device, you must either present your MSU ID Card or enter your NetID on the keyboard. Logging in identifies you to PaperCut which monitors printing metrics and places them into the correct department account.
Sharp Help Desk
Business Hours Support (8am-5pm)
For technical support of your copier, please contact 973-655-4329 and select Option 4 to reach the Sharp Help Desk. You can also reach out to them by emailing SBSNJSUPPORT@SharpUSA.com.
When calling, please reference the Sharp Device ID number that will be located on the front of the device. ex. J0001
If a tech cannot walk you through the issue over the phone, someone will come onsite to resolve the problem. As per our contract with the State of New Jersey, Sharp will provide onsite tech support within 4 hour business hours, Monday-Friday.
For software support, login issues and printer installations, please contact the IT Service Desk at extension 7971 or your local academic technology team.
After Hours Support
Our Sharp contract does not provide support after 5pm. If you are experiencing issues logging into the device, please contact the IT Service Desk at extension 973-655-7971, option 1 otherwise all technical issues will need to be called or emailed to Sharp. IT Service Desk Support Hours
Accessing the Multi-functional Device (MFD)
Devices are assigned to specific departments and each department gains access by their HR group. If you need to gain access for someone outside of your HR Group, your custodian will need to add them in. For a listing of custodians, please contact the IT Service Desk at extension 973-655-7971 or your local academic technology team.
Documentation & Guides
- Papercut Print Deploy Printer Installation Instructions
- MSU-Sharp-FAQs-Guide
- Sharp Custodian
- Moving a Sharp Multifunctional Device
Buying a Sharp MFD Printer
We have standardized on the Sharp Multi-functional Device (copy, fax, scan) and have over 115 units across campus. If you would like to acquire a new Sharp, please complete the form to Request a Sharp device. All Sharps have a 48-month lease pricing and come standard with 11×17 paper option, fax expansion kit, inner finisher and data security kit and etc.
All models include one-time costs in order to manage the device properly.
Item | Description | Cost |
---|---|---|
USB Reader | All devices are equipped with a USB Reader to allow for easy authentication to the device | $177.86 |
PaperCut License | The Sharp OSA license that allows the MFD to interact with PaperCut. Covers 4 year warranty | $300.00 |
Printer Disposal
To dispose of printers and faxes please contact the Facilities Service Desk at 973-655-5444 or open a work order.