Information Technology Division
Side closeup of 8 laptops

Checking the Status of Assigned Hardware Equipment

To find out when your device(s) is due for a replacement, please follow the instructions below:

  1. Log Into ServiceNow Self-Service using your NetID and password
  2. Click on the “Check Asset Status” button in the middle of page.
  3. Click the arrow under the “Equipment” field.
  4. At this point you will see the assets currently assigned to you.
  5. The form will populate with information about your device. Scroll down and find the field Original Expiration Date to see when your device will be eligible for replacement.

Please Note:  If you do not have any equipment assigned to you, it is possible that Information Technology has not assigned or it was purchased by your department and has not made its way to us.  If this is the case, please select Search All Equipment, type the serial number and press Enter on your keyboard. If you still can’t find the equipment by serial number, please reach out to the IT Service Desk and we will help you track down information about your device.

If Your Device is Due for Replacement

Please follow the instructions here to request an updated device. Please Note: We have extended all leases acquired before May 2021 by 12 months to fit the new 60-months lifecycle and have moved to a purchase program.