Telecom: Desktop Phone User – Additional Options

Optional Features

Please email us at itservicedesk@montclair.edu or call us at x7971 with questions regarding your phone

Call Pickup

To pick up a call at another extension in your call group
Press SPEAKER or pick up handset
Press Call Pickup or dial *6
Note: If two people pick up simultaneously, one will hear a dial tone the other will hear the caller.

Send All Calls

To send all calls to coverage
Leave phone on hook
Press SEND ALL
-or-
Press SPEAKER or pick up handset
Dial * 7 (hear confirmation tones)

To cancel send all calls

Leave phone on hook
Press SEND ALL
-or-
Press SPEAKER or pick up handset
Dial # 7 (hear confirmation tones)

Call Forwarding

To activate call forwarding
Press SPEAKER or pick up handset
Dial * 3
Dial extension number calls will ring to (hear confirmation tones)

To cancel call forwarding

Press SPEAKER or pickup handset
2Dial # 3 (hear confirmation tones)