Project Details
Hiring Manager: Delevar Basha, Director, Project Management Office Operations
Total Hours: 180
Project Stipend: $4500
Project Overview
This project aims to create an initial, user-friendly training curriculum for the Workday Student System, which will go live in 2027. The focus is on addressing stakeholder concerns, bridging knowledge gaps, and ensuring early preparedness with foundational training materials.
Project Goals and Objectives
- Developing an Intuitive, Multi-Modal Training Curriculum: Creating structured materials for diverse learning styles, incorporating video tutorials, interactive guides, hands-on exercises, and modular content, all designed with evidence-based instructional principles.
- Enhancing Training Accessibility and Usability: Ensuring materials are user-friendly and inclusive for students, faculty, and staff, regardless of technical proficiency.
- Understanding Stakeholder Needs: Conducting assessments to identify challenges with the current system and key improvements for the new Workday Student System, ensuring training addresses these concerns.
- Creating Role-Specific Training Pathways: Developing tailored instructional materials for faculty, staff, and administrators to streamline learning and focus on relevant functionalities.
- Establishing a Train-the-Trainer Program: Empowering departmental representatives to disseminate Workday Student System knowledge within their units for sustainable knowledge transfer.
- Building a Centralized Repository: Creating a searchable knowledge base with quick-reference guides and troubleshooting materials to enhance self-service capabilities.
- Integrating Continuous Improvement: Designing assessment tools and feedback mechanisms to refine training content and align with user needs and system updates.
Methods to Achieve Goals and Objectives
Project will employ the following methodologies.
- Conducting a Needs Assessment: Engaging stakeholders through interviews, surveys, and focus groups to identify training gaps and tailor materials accordingly.
- Applying Instructional Design Principles: Using best practices in instructional design and adult learning to create clear, step-by-step guides with real-world scenarios.
- Developing Multimedia and Interactive Learning Modules: Designing engaging digital content, including video tutorials, simulations, and printable references.
- Implementing Pilot Testing: Engaging representative users from each group to test and refine training materials before full deployment.
- Engaging Stakeholders for Feedback: Establishing regular review cycles with faculty, staff, and
students to refine content in response to evolving system functionalities.
Skill Set Developed
- Instructional Design & Curriculum Development: Expertise in multi-modal training for enterprise systems.
- Project Management: Strengthening skills in stakeholder coordination, timeline management, and iterative content refinement.
- Technical Writing & Documentation: Enhancing clarity in instructional material development.
- Stakeholder Management: Strategies for engaging diverse institutional stakeholders.
- Multimedia Content Development: Proficiency in interactive learning design and video production.
- User Experience & Accessibility: Ensuring usability and accessibility standards are met.
- Change Management: Supporting institutional transitions through effective training.
- Assessment Design & Evaluation: Creating tools to measure training effectiveness and inform improvements.
Required Training
- Workday Student System Overview
- Instructional Design for Enterprise Systems
- Video Editing & Multimedia Development
- Data Security & Privacy Compliance
Key Deliverables
- Preliminary Training Manual: A guide covering key Workday Student functionalities with instructions, screenshots, troubleshooting, and best practices.
- Video Tutorial Series: Instructional videos demonstrating core system functions.
- Role-Based Quick Reference Guides: Concise guides for faculty, staff, and administrators.
- Interactive Learning Modules: Self-paced training with assessments.
- Train-the-Trainer Program Materials: Resources for departmental representatives.
- Assessment Tools & Feedback Report: Instruments to measure training effectiveness and recommend improvements
- Implementation Recommendations Report: Strategic insights for future training enhancements.