Montclair State University faculty, staff or students may charter buses for their department or organization to travel on University business whenever possible.
How to Request a Charter
Ideally, requests should be made three (3) weeks before the trip. All charter service fees are billed by the hour with a 3-hour minimum and are limited to less than 10 miles within the New Jersey area only. We also provide referrals to our preferred carriers who may be able to offer expanded services.
After Shuttle Services receives your request, they will provide you with a invoice that details the number and type(s) of vehicles to be used (depending on the size and activity of the group), the service to be provided and the estimated total cost.
Charters are subject to fleet availability. Since there are a limited amount of buses available, regularly scheduled service for the Montclair and Bloomfield campuses will always be prioritized.
Fees and Payments
Payment may be made through the Internal Service Delivery process.
There is a minimum charge of $240 (three (3) hours @ $80/hour), which includes one (1) hour for the Federally-mandated pre-trip and post-trip bus inspections.
Charter hours billed will be the calculated total of inspection, cleaning, running and layover times. If the buses require additional cleaning after a charter, the charges will be billed to the customer.
Changes and Cancellations
Making Changes to Your Charter Agreement
Any changes to be made to the charter contract must be submitted in writing to the Shuttle Services. If there is time added to or subtracted from the duration of the charter, adjustments will be reflected on the contract. Requests for changes may be submitted via e-mail, USPS, or fax (973-655-3126).
Cancellations
Cancellations made less than two (2) hours before the scheduled start of the charter will be billed for the scheduled duration of the said charter.
Any chartering party deemed a “no show” for their charter will be billed for the scheduled duration of said charter.
All cancellations must be submitted in writing with the signature of the Representative, Dean, Director or their Designee and will be confirmed by Shuttle Services.
Shuttle Services reserves the right to cancel any charter for reasons including, but not limited to:
- Unprofessional or threatening behavior toward the driver
- Blatant disregard for any charter policy
- Inclement weather (e.g. predicted snowfall or icy conditions)
- Public intoxication
- Violates either of the University polices regarding Employee or Student Conduct.
- Engages in any behavior that limits the driver’s ability to drive or threatens the safety of passengers.
Additional Policies
Absolutely no smoking or open alcoholic beverages will be permitted on any bus at any time.
Drivers are instructed to wait for passengers for up to 30 minutes from the pickup time on the contract.
When chartering more than one bus, the buses will travel as a group whenever possible.
Shuttle Services cannot guarantee that charters can continue more than one hour beyond the arranged end time, or past 9 p.m.