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Junzhou Zhang

Assistant Professor, Marketing, Feliciano School of Business

Office:
School of Business
Email:
zhangju@montclair.edu
Degrees:
BS, Guangxi University, China
MS, Guangxi University, China
PhD, Old Dominion University
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Bio

Dr. Zhang's research interests focus on loyalty programs and transformative consumer research through the lens of digital marketing and with a big-data approach. His research projects usually highlight the intersection among marketing, technology, and consumer psychology. His expertise lies in integrating consumer psychology theory with consumer big data to bring forward useful customer insights and actionable marketing strategies. His research appeared in academic journals such as Journal of the Academy of Marketing Science, Journal of Service Research, Journal of Public Policy and Marketing, and Psychology & Marketing

Expertise

Loyalty program; Transformative consumer research; Digital marketing

Links

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Research

  • The Impact of Macro-Meso-Micro Multilevel Factors on Fruits & Vegetable Share of Wallet Behavior: An At-risk Consumers Perspective
  • Between success and failure: the impact of contrafactual thinking on continuous goal pursuit
  • Chilling Effects: The Impact of Uncomfortable Cold Temperatures on Green Consumption
  • Examining the Relationship of Food Cost and the Redemption of WIC Benefits: An Instrumental Variable Approach
  • The Association between Online Food Benefit Ordering and Benefit Redemptions: Evidence from the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)

Honors & Awards

  • Outstanding Doctoral Student in Marketing, Old Dominion University (May 2018)
  • The 2015 McGraw-Hill Distinguished Paper Award , Collegiate Marketing Educators (March 2015)
  • The 2018 INFORMS Marketing Science Doctoral Consortium Fellow, The ISMS Marketing Science Conference (June 2018)
  • The 2019 AMS Doctoral Consortium Fellow, The Academy of Marketing Science Foundation (May 2019)
  • The 2019 Mary Kay Doctoral Dissertation Proposal Award , The 2019 Academy of Marketing Science Foundation (May 2019)
  • The 2018 SMA Doctoral Consortium Fellow, Society for Marketing Advances (November 2018)
  • Fostering Nutrition Security through Research on WIC using Program Administrative Data: WIC Participation Dynamics in Rural and Urban Areas, US Department of Agriculture (September 2021)
  • Healthy Eating Research Grant: App Usage and Benefit Redemption Behaviors, Robert Wood Johnson Foundation (October 2019)
  • The AMA-Sheth Foundation Doctoral Consortium Fellow, The American Marketing Association (June 2019)
  • FY2021 Summer Grant Proposal Development Award, Montclair State University (July 2020)
  • Health Eating Research Grant: Online Ordering and Pick up in Store during the COVID-19 Pandemic, Robert Wood Johnson Foundation (August 2020)
  • M. Wayne DeLozier Award: Best Conference Paper, Academy of Marketing Science Annual Conference (December 2020)

Refereed Published Articles

  • T. Wang, Y. Limbu, J. Zhang (2021). Lite App Adoption and Cannibalization. Journal of Digital & Social Media Marketing
  • S. Zal, L. Guo, C. Tang, J. Zhang (2024). Exploring Airbnb guests’ satisfaction and patronage intention after a service failure: The role of hosts’ proactive communication and physical presence. Journal of Service Marketing
  • C. Tang, J. Zhang, E. Fisher, K. Park, Q. Zhang (2023). Understanding the Chasm in the Diffusion of Online Food Benefit Ordering: A Service Ecosystem Approach. Journal of Service Research
  • J. Chen, J. Zhang, P. Nijkamp (2016). A regional analysis of willingness-to-pay in Asian cruise markets. Tourism Economics
  • M. Hsu, J. Zhang, Y. Ahmad (2017). Government Digital Information Discovery and Exploration: The Case of Unraveling Tourism-Led-Growth Paradox in China. Information Discovery and Delivery
  • J. Zhang, L. Huang (2018). Loss or gain? The impact of Chinese local celebrity endorser scandal on the global market value of the endorsed brands. Journal of Marketing Analytics
  • J. Zhang, C. Tang, L. Guo, H. Xu (2018). A Longitudinal Investigation of Customer Compliance: The Role of Appraisal Toward Compliance Behaviors. Psychology and Marketing
  • J. Zhang, M. Hsu, B. Geng, S. Fan (2020). Analyzing the Outcomes of Government-Led Poverty Reduction Policy – The Case Of 32 Counties in Southwestern China. Journal of Developing Areas
  • Q. Zhang, J. Zhang, K. Park, C. Tang (2020). Association Between Usage of an App to Redeem Prescribed Food Benefits and Redemption Behaviors Among the Special Supplemental Nutrition Program for Women, Infants, and Children Participants: Cross-Sectional Study. JMIR Mhealth and Uhealth
  • M. Miao, J. Zhang, T. Wang (2021). The Impact of Co-branding on Firm Stock Value. International Journal of Business & Applied Sciences
  • Q. Zhang, J. Zhang, K. Park, C. Tang (2021). App Usage Associated with Full Redemption of WIC Food Benefits: A Propensity Score Approach. Journal of Nutrition Education and Behavior
  • H. Zhang, J. Zhang, C. Tang, K. Park, P. McLaughlin, B. Stacy (2021). Women, Infants, and Children Cash Value Benefit Redemption Choices in the Electronic Benefit Transfer Era. American Journal of Health Promotion
  • J. Zhang, H. Zhang, C. Tang, K. Park (2022). The Role of Generic Price Look-Up Code in WIC Benefit Redemptions. Journal of Public Policy & Marketing
  • Q. Zhang, K. Park, J. Zhang, C. Tang (2022). The Online Ordering Behaviors among Participants in the Oklahoma Women, Infants, and Children Program: A Cross-Sectional Analysis. International Journal of Environmental Research and Public Health
  • Q. Zhang, J. Zhang, K. Park, C. Tang (2023). Evaluation of WIC Online Ordering during the COVID-19 Pandemic: Evidence from an Oklahoma Grocery Store Chain. Nutrients
  • J. Zhang, Y. Liu-Thompkins (2023). Personalization of Email Marketing in Loyalty Programs: the Role of Multidimensional Construal Levels. Journal of the Academy of Marketing Science
  • Y. Limbu, C. McKinley , P. Ganesan, T. Wang, J. Zhang (2023). Examining How and When Knowledge and Motivation Contribute to Organic Food Purchase Intention among Individuals with Chronic Diseases: Testing a Moderated Mediation Model. Sustainability

Published Proceedings

  • J. Zhang, Y. Limbu, T. Wang (5s). 2021. When Half a Loaf is Better: The impact of self-uncertainty on purchase intention Society for Marketing Advances Conference Proceedings