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Kirsten Richert
Assistant Teaching Professor, Management, Feliciano School of Business
- Office:
- School of Business
- Email:
- richertk@montclair.edu
- Phone:
- 973-655-4269
- vCard:
- Download vCard
Profile
Kirsten Richert teaches Management in the School of Business at Montclair State University. Her teaching draws upon her experience in three core disciplines—business management, ideation methodology, and facilitation. She received her undergraduate degree in Social Science from Hampshire College, her master’s degree in Education from Teachers College at Columbia University, and her training in innovation and facilitation methods from SIT (Systematic Inventive Thinking) and ToP (Technology of Participation). Formerly Vice President of Product Management and Marketing at Pearson, the world’s leading educational publisher, Kirsten oversaw the creation of breakthrough “digital-first” K-12 curriculum. Trained as a corporate on-call innovation coach, she’s helped teams plan new efforts, generate ideas, and execute on strategies. Now, as an innovation catalyst working as a consultant to leaders, Kirsten guides change efforts for organizations, especially in the areas of education and human development. She hosts a weekly podcast, Getting Unstuck: Shift for Impact, focused on change management and leadership development https://podcasts.apple.com/us/podcast/getting-unstuck-shift-for-impact/id1439952788
Specialization
Change Management
Innovation
Strategic Planning
Links
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Professional Experience
- VP, Product Management, K-12 Humanities, Pearson (2010 - 2015)
Consulting
- Management Consulting, Richert Innovation Consulting. (October 2015 - Present). Help business and non-profit leaders spark change in their organizations. Uses design thinking principles and innovation tools to drive best practices in business management and leadership, including strategic planning, iterative development, cross-functional collaboration, and customer experience enhancement. Collaborate with senior leaders, experts, and functional area managers to create organization vision, long-term goals, key objectives, and success metrics. Develop strategic plans focused on customer experience, including assessment, strategy formulation, operational supports, and evaluation. Conduct research to advance thinking around strategic objectives and customer expectations, including user interviews, collaborative focus groups, think tanks, and community forums. Run ideation sessions and innovation labs to helop teams define the scope of complex projects, discover potentional solutions and develop viable concepts. Engage with internal cross-functional teams and external partners to develop operational guidelines and create comprehensive implementation plans. Lead innovation initiatives, including defining strategy, providing ideation training, guiding delivery of key outcomes, and encouraging transformation of daily business practices.